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The Arbitration Conversation by Amy J. Schmitz explores the impacts of COVID-19 on arbitration and technological developments in the field. The author provides valuable insights into the role of the internet, online arbitration (hereinafter “OArb”), and artificial intelligence (AI) in a post-pandemic world. After conducting over 100 interviews with arbitrators, professors, and other top experts for The Arbitration Conversation webcast, Schmitz decided to consolidate their nuggets of wisdom from those interviews into this book

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